- Delivery time is 1-2 working days on orders placed before 3pm .
- AN Post deliver Monday - Friday.
- 2 Delivery attempts will be made.
- DUBLIN BASED DELIVERIES, in order to prevent potential delays with your parcel please insure Dublin district is included with your address details.
- If delivery is unsuccessful - you will be able to collect your order from the local courier depot within 5 days. After this time, your order will be returned back to Hpnutrition.ie.
- Once the order has been dispatched - Delivery address can not be changed or updated.
- Please ensure correct phone number and delivery address.
TO TRACK or REQUEST A PARCEL STATUS UPDATE PLEASE SEE CONTACT INFORMATION BELOW:
Phone number: 01-7058600
An Post do not deliver on the Saturdays, Sundays or on a bank holiday.
Here are some suggestions on how we can make this happen:
- Please provide an eircode with order. Please use the following link to locate your house. https://finder.eircode.ie/#/
- Provide your most updated Mobile Number.
- Your most recent Email address
- Please ensure that someone is home to sign for the parcel. (This can be you or a friend or family member)
If that’s not possible……..
- Arrange to have your delivery sent to your workplace;
If we do not have a product or flavour in stock we will contact via email to see if you'd like a refund or to take an alternative product or flavour.
HPNutrition LTD reserves the right to amend any shipping costs that have been incorrectly selected. For example; any person in the United Kingdom/BFPO/Channel Islands/Europe who does not select the correct shipping charge will have this amount automatically added to their order at the charging stage.
Finally, we accept that unfortunately there may sometimes be occasions when, for some reason, there is a problem with delivery. It may arrive late; it may arrive damaged; it may not arrive at all. In any of these cases, we will endeavour to ensure that a replacement is arranged with the absolute minimum of fuss for you, and that you get a full refund for any postage you have paid.
Incorrect delivery information as stated by the customer is the responsibility of the customer, who will be charged €9.95 if we make a collection on their behalf.
Whilst we do try to keep all our info pages polite and friendly, for legal reasons brought about by a minority of our customers, we do need to state that it is the customer's responsibility to ensure that they are present to sign for the parcel. In no way can HPNutrition or Fastway be held liable for failed deliveries unless either of those parties has been negligent in their duty to deliver.
We want your purchase with us to be a pleasant experience from the first time you see our site, to the last capsule in the bottle or scoop of powder in the tub, so if at any time you are feeling let down then please drop us an email to email@example.com and let us know what we can do to help!
Best regards and Happy Shopping,
Delivery 1-2 Days (Monday to Friday) delivery with An Post Couriers.
United Kingdom & Europe
Delivery service will be provided by DPD Couriers for orders placed before 10am.
Collection can be made from our warehouse in Glenflesk, Killarney.
9am-12.45pm & 1.45pm-3.30pm.
Orders over €50 - FREE
Orders under €50 - €3.95
UK €4.90 (2 Days)